Ainsley Harris Promoted to Chief Experience Officer at Team Travel Source
Louisville, KY (November 7, 2023) – Team Travel Source, a leading provider of event housing and management services, is pleased to announce the promotion of Ainsley Harris to the position of Chief Experience Officer (CXO). In her new role, Harris will spearhead the company’s efforts to elevate and enhance the overall customer experience.
Ainsley has been with Team Travel Source for over six years and started as an Account Manager of Volleyball Accounts before she became the Director of Volleyball. Most recently serving as the VP of Guest Experience, Harris played an integral role in developing and implementing strategies that have greatly improved client satisfaction and engagement. In her new position, she will lead the charge in providing a seamless and personalized journey for event attendees, from initial planning to post-event follow-up.
Harris has consistently demonstrated her expertise in customer experience and her deep understanding of the event industry. Through her dedication to exceeding client expectations, she has secured her position as a key contributor to the company’s growth and success.
Kelley Roberts, CEO of Team Travel Source, expressed her confidence in Harris’s abilities, stating, “Ainsley’s passion for delivering exceptional experiences and her extensive knowledge of the event industry make her the perfect fit for the Chief Experience Officer role. We have no doubt that she will continue to drive our commitment to excellence and ensure our clients’ complete satisfaction.”
As Chief Experience Officer, Harris will work alongside various departments to ensure that every touchpoint of the event lifecycle is optimized to meet and exceed client expectations. Her expertise and innovative mindset will drive the implementation of strategies aiming to enhance the attendee experience and facilitate lasting connections.
“I am honored and excited to step into the role of Chief Experience Officer at Team Travel Source,” said Harris. “I am deeply committed to creating unforgettable experiences for our clients and their guests, and I look forward to driving our mission to deliver excellence in every aspect of our service.”
About Team Travel Source
Established in 2012, TTS is the leader in tournament housing for youth sports. Their extensive industry knowledge and priceless city and hotel relationships give TTS the leverage to negotiate exceptional rates with all hotel chains throughout the country. TTS has partnered with over 175 tournament companies, manages the housing for over 1,100 annual events and books over 1 million room nights each year. TTS operates in a layered approach that provides sport specific management by professionals in each area that understand what makes your sport and events special. This layered approach is backed by dedicated teams that elevate our unmatched customer service experience, innovative technology, services and revenue streams that have been valuable growth tools for our partners. TTS has increased the housing revenue for each partner by an average of 20% and focuses on assisting with the growth of client business in every way possible.
For more information, visit TeamTravelSource.com.
CONTACT INFORMATION
Team Travel Source
Sarah Wheatley
VP of Marketing & Brand Image
sarah@teamtravelsource.com
502.631.9853