Team Travel Source

Lena Ballard

Guest Experience Specialist & Geography Guru

Tell us about yourself.

Born and raised in Washington DC but I am a country girl at heart. I Graduated from the University of Maryland at College Park with a degree in Studio Art. I have 3 kids and 2 dogs (Plott Hound mix and Black Shepherd mix). I have been in customer service pretty much since I started working. When I’m not working, I enjoy hanging out with the kids and spending time with my 2 doggies. Although, I have an interest in traveling I actually don’t so for that reason I have become somewhat of a master of geography. I also enjoy learning, so I can surf the web all day, just to say to people…did you know that…?

Three words that best describe you.

Easy going, positive, curious.

What awards/recognitions if any have you received while working at TTS?

Queen of kudos and Essential Piece

What is your favorite core value?

Teamwork – I love how we are all just one chat, call or email away. Everyone jumps in to help at any time, especially in chat, I love seeing “I’ll take care of it”!

What are your hobbies?

I enjoy learning, surfing the net, watching anything with Jason Statham, spending time with the kiddos and my 2 fur babies.

Name of the person that inspires you the most.

My kids keep me going!!

What is your favorite memory of working at TTS?

I love when I returned to TTS after the pandemic, I was welcomed back with open arms. There were welcome back signs and we had a pizza party. All for little ole me!! I felt the love and it made me feel really special.

What is the best thing about working at TTS?

My co-workers. I love working here at Team Travel Source. This company exemplifies the saying “teamwork makes the dream work”.

To make the world a better place we should...

Treat people the way you want to be treated!

Where did you go to school?

University of Maryland at College Park

Favorite Quote

“Today is the first day of the rest of your life”

Lena Ballard
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